The WNY Listening Post

Crisis Services Returns to 600 Heron, Apartment 623, on the Ian Moog File Ongoing

The threatening-email welfare check that the morning brief flagged with an ERPO footnote — AM brief, “Threatening Email to the Director of CPAP Pulls Amherst PD Back to an Apartment With an ERPO Footnote” — surfaced again in this window. At 9:58 a.m. an Amherst PD officer relayed dispatch traffic on the Amherst-Clarence trunk: “This is the crisis service, this is 600 Heron, apartment 623, checking on Ian Moog, he's been sending unusual messages to a UCMC nurse.”[1] Crisis services is now the lead agency on the contact; no arrest or transport was aired on the channel during the window. Pattern of conduct first surfaced last evening with the “director” recipient; today's recipient is described on the air as a UCMC nurse.

Cardiac Arrest on the Williamsville South Turf Field — 15-Year-Old Male, Crews Working a Code[2][3][4][5]

What began as a possible seizure at the rear turf field at 5950 Main Street ended the window with Amherst PD calling “working to code on name.”

At 2:32 p.m. Amherst Fire Dispatch struck tones on the Amherst-Clarence trunk for “Main Transit and EMS, call Williamsville South High School, 5950 Main Street … the rear field on the turf, a 15-year-old male, possible seizure activity.”[2] The address sits in the village proper between Metro Road and the Village Line. Within five minutes the call escalated: at 2:38 p.m. an Amherst PD officer reported on the channel, “We have a 15-year-old male that's now in cardiac arrest,”[3] and Main Transit 4 was on location moments later.[4] By 2:43 p.m. an officer keyed up twice with the same line: “We're working to code … we're working to code on name”[5] — the radio shorthand for active CPR and resuscitation. No hospital destination or outcome was aired on the trunk before the window closed at 3:00 p.m. The patient's name was not broadcast.

Elderly Woman Down in the Trinity Cardiology Parking Lot, 8820 Main Street[6][7][8]

At 10:20 a.m. Amherst Fire Dispatch toned a Snyder motor-vehicle accident with a pedestrian struck at 8820 Main Street, calling the location “Trinity Cardiology, between South Union Road and your border line, for an elderly female struck, she is down, unknown extent of injury.”[6] Amherst PD added the cross-detail seconds later: “In the parking lot, still down”[7] and “by the road across from Dollar General.”[8] A standard response was dispatched; no air-medical was requested on the channel. Patient outcome and identity were not broadcast.

Rollover at Grover Cleveland Highway and Park Circle — Vehicle Still on Its Side[9][10]

Eggertsville crews caught the 8:53 a.m. tones for a two-vehicle accident at Grover Cleveland Highway at Park Circle, “reported as two vehicles involved. One had rolled over and still on its side.”[9] An Amherst PD officer called the address as “Carville for a rollover, Park Circle and Grover Cleveland.”[10] Patient counts and transport destinations were not aired on the trunk during the window.

Maple Road Two-Car Wreck, One Head Injury[11]

The window opened on a motor-vehicle accident at Maple Road at Amarillo. Amherst Fire Dispatch at 7:39 a.m.: “Two vehicles involved, one person with a head injury, 739 hours, Amherst Fire.”[11] A single-patient response; no second injury was aired on the channel.

Oven Fire at 50 North Castle Rock, Contained Before Crews Cleared the Driveway[12][13][14]

At 9:20 a.m. Amherst Fire Dispatch sent Swormville to “an oven fire, 50 North Castle Rock Lane between South Castle Rock and Running Brook Lane … the fire is confined to the oven. The caller does see flames inside.”[12] Five minutes in, the kitchen story had its arc: “Fire is out. I'll hold it. Let's get on the road.”[13] The damage assessment, read aloud at 9:45 a.m. with the matter-of-fact rhythm fire dispatchers reserve for un-newsworthy good news: “$1,000 to the contents, none to the structure.”[14]

Tonawanda Pulls Niagara Falls Boulevard Down in Both Directions at Ridge Road[15][16][17]

From 1:24 p.m. on, Amherst Fire Dispatch and Amherst PD were running a mutual-aid block at the Town of Tonawanda's request. “North Bailey, assist call with Tonawanda, requesting the boulevard to be shut down in both directions at Ridge Road,”[15] dispatch said. By 1:48 p.m. an Amherst PD officer reported he had “blocked this one” on the eastbound 290 ramp to southbound Boulevard, with traffic “extremely backed up.”[16] Around the same window, an Amherst PD unit relayed a separate BOLO from Cheektowaga: “Three subjects, transkeletal vehicle, took off off of North Palm … two black males, a white female … one had short dreads, both were in black hoodies with a colorful design on the back. The white female had red hair.”[17] The relationship between the shutdown and the BOLO, if any, was never aired explicitly.

92-Year-Old Man Found Down on Robin Hill Drive, Labored Breathing[18]

At 1:57 p.m. Amherst Fire Dispatch toned an Ellicott Creek EMS call to 64 Robin Hill Drive between North Forest Road and Cedarwood Drive: “a 92-year-old male who was found down on the floor, is not alert with labored breathing.”[18] Multiple units responded; outcome was not aired on the trunk before the window closed.

Fire-Alarm Trip at 50 Los Robles — Dining-Room Smoke Detector, Set Off by Cooking[19][20]

11:54 a.m., a Williamsville residential fire-alarm activation at 50 Los Robles Street between Main Street and Milton Street. Dispatch called it “a dining room smoke detection,”[19] and by 12:00 p.m. the responding crew offered the verdict every cooking-hour smoke alarm earns: “A clear concern set off by cooking notes.”[20] Accidental; back in service shortly after.

“She's Buying $10,000 Worth of Gift Cards to Try and Install Her Visor”[21][22][23]

The afternoon's most quietly devastating call out of the Amherst-Clarence trunk. 1:02 p.m., Amherst PD: an officer is asked to swing through Dick's House of Sport at 4200 Bridgeley to handle a welfare check on an elderly female. The framing, on the air: “She's buying $10,000 worth of gift cards to try and install her visor.”[21] Translation, with the kindly clarification dispatchers do when a transcript would otherwise be unprintable: she has been scammed.[22] The next twenty minutes carry the texture of every grandparent-scam call that has ever landed on a police channel — the patient officer, the wary store clerks who declined the sale, the customer who is “pretty dead set on making this purchase,” and the officer's last move on the radio: “See if you can find a family number, phone number for me to call.”[23] Dick's denied her the cards. Whether she went down the boulevard to try again is, on the available record, an open question. If anyone you love is in this story, the line is: no legitimate business or government agency will ever take payment in gift cards.

The Trash-Can Dispatcher Has Had Enough of Your Cans[24][25][26]

The channel ProScan labels “BuffaloLimo” was, this morning, a private sanitation dispatch — trucks running container routes through Niagara County summer camps. A driver missed cans, doubled up on the wrong White House (the lake-shore residence, not the cottage), and made the mistake of saying so on the air. The dispatcher's reply, at 9:57 a.m., is the operational philosophy of the entire trade in one sentence: “I'm not playing this game with adding s*** on tomorrow, I'm trying to take s*** off of tomorrow.”[24] The crisis itself, briefly: “So you have to go back and grab the one can that you missed at the White House.”[25] The next driver showed up with the cans somewhere on Somerset Drive in Barker.[26] Every Thursday is a metaphor.

“Take 5B and Bring It Up to the Penthouse, Please”[27][28]

Niagara Region's hotel front-of-house channel — Embassy Control, the Niagara Falls Embassy Suites engineering trunk — spent 1:00 p.m. trying to summon a service elevator. “John, uh, could you, uh, take 5B and bring it up to the penthouse, please?”[27] Thirty seconds later, the gentle escalation: “Is there anybody available to bring the 5B elevator to the penthouse?”[28] The penthouse, on the available record, did not get its elevator on the first ask.

“The Maid, She's Calling If You Could Please Reattach the Bathroom Handle”[29]

10:34 a.m., Embassy Control, the lightest possible work order. “The maid, she's calling if you could please reattach the bathroom handle.”[29] Detachment of the bathroom handle is, the radio implies, the maid's problem only insofar as someone else has to reattach it.

Cleveland Hill Bldgs & Grounds: “A Running Toilet on the 6th Grade Girls' Bathroom”[30]

11:56 a.m., Cleveland Hill's buildings-and-grounds channel, the operational poetry of school facilities work: an unfinished sentence ending “…into a running toilet on the 6th grade girls' bathroom.”[30] The toilet is, presumably, still running.

Cleveland Yacht Club “Memorial Day Race” Reaches Lake Erie via Coast Guard Read-Aloud[31][32]

Marine 22A-1022, the Coast Guard's notice-to-mariners read on Lake Erie, spent eight unbroken minutes between 10:57 and 11:06 a.m. reading the Edgewater Yacht Club Memorial Day Race advisory in the voice you hear at the back of a sleepy church basement. “There will be a nailing of our productivity associated with the Cleveland Yacht Club Memorial Day Race”[31] is the line Whisper produced for what was almost certainly an “ailing” or “hailing.” The 75th Street option is, the Coast Guard would like all managers to know, the preferred route.[32]

Boulevard Shoplift-Tip Goes Through Target, the Mall, and Dollar Tree[33][34][35]

10:51 a.m., Amherst PD: “A party called and thought that they had some shoplifter information that they saw on Facebook involving these suspects.”[33] Description: a green Toyota Suburban and a purple or burgundy Nissan, working the boulevard. “They were asking people for orders for shoplifting and think that they're out there doing that right now.”[34] The officer, with the patience of the trade: “I'll head to Target first and then just kind of make my way to those other businesses.”[35]

7-Eleven Shoplift at 5215 Sheridan Identified in Three Letters and a Birthday[36][37]

9:06 a.m., Amherst PD: “It's a shoplifting from 7-Eleven, Sunoco, 5215 Sheridan.”[36] The dispatcher's phonetic spell-out followed thirty seconds later — “Adam Lincoln Tom Ida Mary Ida Debra, January 8th, 74. Patterson, Paul Adam Tom Tom Edward Roger Sam.”[37] A 51-year-old suspect identified in two passes of the alphabet, the entirely public way that police radio names anyone at all.

ATV Rollover in T-Hamburg: 4-Year-Old Boy and an Adult Female Conscious on Arrival[38]

Town of Hamburg Fire Dispatch toned an ATV rollover at 12:51 p.m., responding unit “83820 responding, 4376, may I have you between Polly and Sheba, ATV rollover, a 4-year-old male, an adult female, both conscious alert.”[38] Standard response; no transport posture aired during the window.

16-Year-Old Unconscious at Lincoln Square Apartments, Hamburg[39]

7:49 a.m. tones from Town of Hamburg Fire Dispatch: “9 a.m. at Lincoln Square Apartments, 4123 Knoll Drive, apartment A alpha, 16 year old male unconscious, paramedic response.”[39] No outcome aired.

Head-On MVA at Williams and LaSalle Expressway, Niagara Falls[40]

Niagara County Fire Control toned a two-vehicle head-on at 11:24 a.m. with an off-duty on scene reporting “a female needs to be evaluated.”[40] Unknown injuries.

84-Year-Old Cardiac at Construct London, Niagara County — ALS Response[41]

11:12 a.m., Niagara County FD: “The front door, 84-year-old male, chest pain, difficulty breathing, cardiac tissue … ALS Ritter to Construct London.”[41] No transport destination aired.